RETURNS, EXCHANGES, STORE CREDITS
Uptown New York Style wants you to love your hair and your hair products. If for any reason you are not satisfied with your order, we will gladly issue a store credit for your order within 10 days of receipt.
For sanitary health concerns, we only accept the return for store credit of hair brushes, hair extensions, combs or liquid / powder hair care, and hair loss products that are sealed / unopened in their original packaging. If you are unhappy with your purchase we will gladly exchange your order within 10 days of receipt and issue you a store credit.
HOW TO RETURN
- Download our returns & exchanges form. Ensure you follow the instructions.
- We do not accept returns for items purchased on sale.
- Shipping fees will not be credited unless we messed up on your order.
- Exchanges can be done using your store credit. Once you get your code, just place a new order at uptownnewyorkstyle.com.
- Processing returns takes us a few days, so please be patient with us.